Privacy Policy

Our Commitment to Privacy

At Luxeera, discretion is at the heart of everything we do. We respect and protect your privacy at all times, and all personal information is handled with strict confidentiality.

1. Information We Collect

We may collect:

Personal details you provide (name, email, phone number, preferences).
Information necessary to fulfil requests (passport details for travel bookings, dietary preferences for dining, etc.).
Communication records (emails, WhatsApp messages, enquiry forms).

We only collect information that is relevant to delivering the services you request.

2. How We Use Your Information

Your information is used solely to:

Fulfil your travel, lifestyle, and event requests.
Personalise your Luxeera experience based on your preferences.
Communicate with you securely regarding services, memberships, or enquiries.

We do not sell, share, or disclose your information to third parties, except where required to complete your request (e.g., providing a name to a hotel or restaurant).

3. Data Security

All personal data is stored securely and accessed only by authorised personnel.
Sensitive documents (such as passport copies for travel bookings) are deleted once services are completed.
We use encrypted communication methods wherever possible.

4. Third-Party Suppliers

When arranging services such as flights, hotels, or events, we may provide essential details to trusted suppliers strictly for the purpose of fulfilling your booking. Each supplier has its own privacy policy, and Luxeera is not responsible for their practices.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Ask for corrections or updates to your information.
Request deletion of your data when it is no longer required.

6. Cookies & Website Data

Our website may use cookies to improve your browsing experience. These do not collect personal information unless you voluntarily provide it (e.g., via an enquiry form).

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.